Contact

Returns Policy

Returns, Exchanges and Faulty goods
If you wish to return your purchase from syte shirt for any reason, please contact us first on info at syteshirt dot com. We will then provide you with the return procedure. Any product received without prior notice will not be processed. Products lost in transit for a return will be assumed to have not been returned. Please ensure the goods are adequately packaged to ensure that they are not damaged during return transit. Except where required by law, all returned products must be:

1. Unused, unopened and in original condition
2. Undamaged (apart from where damage in initial transit is reason for return)
3. Returned within 14 days of delivery.

Goods Damaged or Faulty on Delivery
Except where required by law, you must return damaged goods within 14 days of receipt. If a product is later deemed to be faulty, normal warranty conditions for that product apply. Please email us first, info at syteshirt dot com. In the event that you receive a defective or damaged product, we will happily refund the original product price, once we receive the return. Alternatively, if you request a replacement, we will despatch your replacement item (subject to availability) once we receive the return. Please note that all products that are found to be non-defective will incur the postage and handling fee of returning the item to syte shirt.

Please allow 5 working days for fabrication. Please allow 1 – 2 weeks for delivery.